Q: Do you offer layby?
A:We offer Afterpay as an alternative to Layby. Your goods are sent immediately and you can quickly sign up for it through our check out.
Afterpay will allow you to have your products shipped as if they had been paid for. Simply choose to check out using this method.
Q: Can I make changes to an existing order?
A: All orders are final. In the case you need to make a change you can contact us to check if a change can be made. Where possible, we will endeavour to address requested changes. However, orders that ship without changes being made will not be the responsibility of Baby Bare. Please ensure you check your cart prior to payment to ensure you have ordered the correct items and are satisfied with your selections.
Q: How many modern cloth nappies do I need?
A: This depends on many factors, how often you wash, how heavy your child wets a nappy and how often they dirty a nappy.
Generally a cloth nappy lasts the same amount of time as a disposable, 3–4 hours. If it is dirty it should be changed as soon as possible.
I recommend buying about 20–25 nappies. If you have extra money to spend you could add a few more to your collection (maybe over time) which may allow you to wash a little less often. It will also give you a chance to dry nappies properly.
Also remember that your nappies will endure a lot of washing. If they are washed every second day for just two years they will be washed over 350 times. Having a decent supply will ensure the whole set lasts your child till toilet training and possibly for a second baby. Like any product, at some point, no matter what brand of nappy, it will start to deteriorate from the intensive use. Sharing this among a larger collection of nappies will prolong the life of your nappies.
Q: What is your warranty on the products?
A: We offer a six month warranty on all our products. This warranty applies 6 months from the date of purchase. For more details, please see our terms and conditions page.
Q: What is the policy with lost or delayed parcels?
A: All our shipping is done through Australia Post. We recommend taking out shipping insurance as offered in your cart to cover you in the case of a lost parcel. We are unable to assist with lost parcels where insurance is not taken out.
Q: How can the nappy grow for all ages?
A: Our nappy has press studs that allow you to resize the nappy to create a snug fit for a small or large baby. Use the press studs on the Bare Cub in the front to adjust the rise of your nappy. On our Teddy Bare design, simply snap the right size for the legs and waist in order to adjust the size and fit. You can also fold the insert on your 'Teddies' to make the nappy smaller and fit better. Some other nappy companies have sized nappies, S, M, & L. Our nappies adjust to each of these sizes without buying a new nappy as your child grows. We pride ourselves on the Baby Bare cloth nappy designs which fit really well on small newborn babies and trim on toddlers.
The nappy should fit your child snuggly and be trim. You may need to experiment with the rise of the nappy to work out how it best fits your child.